Printer Support

How to fix communication error in the printer Setting up a printer could be a hectic task and once it’s been set then you get ‘error communicating with printer” or a problem communicating with the printer.  This could happen to any device through which your printer is connected, whether it’s your windows device or Mac. So if you are getting “ Printer not found; Printer offline; Printer not connected; Error: "Problem communicating with the printer";  Error: “Error writing to LPT1";   Nothing connected to printer port;  Will not print; No communication;  Printer not ready; ”  Then this can be solved in some simple steps. First, check whether your printer is connected via USB or Wi-Fi. This is important because both cases follow with a different solution. Make sure that all the cables are connected to the printer properly. You can reboot the printer by removing these cables and again attaching it properly. This may fix some mino...

How to Troubleshoot Printing Issues Before you investigate possible issues with printing within Hosted Desktop, you must first determine whether you can successfully print locally (on your machine when not logged in to Hosted Desktop). The reason for this is that if you cannot print locally, you will never be able to print within Hosted Desktop. To determine whether you can print locally, follow the steps below: Log out of Hosted Desktop.  Find a document on your local machine. Print the document If the document printed successfully, go to https://login.cobwebdesktop.com and log back into Hosted Desktop. Once your Hosted Desktop has launched, follow the steps below:  Click Start Select Printers and Faxes from the Start menu Confirm that your local or network printer is visible.  If your local or network printer is not visible, please ensure you are logging into the Hosted Desktop with an ICA client instead of the Java client. If your...

Windows computer not printing When the usual printer troubleshooting techniques do not solve Windows printer problems, such as the inability to install or uninstall a printer, or other stubborn printer issues, there may be problems with the printing subsystem in Windows. Microsoft has some automated diagnostic utilities that may help. Note: When downloading a diagnostic file, you may wish to right-click and save it for repeated use. Microsoft Easy Fix solution list & instructions: Printing-related diagnostics on this page: Troubleshoot problems with devices and printers (filename: DeviceCenterDiagnostic.diagcab) Find and fix problems with devices and hardware (filename: DeviceDiagnostic.diagcab) Find and fix problems with printing (filename: Printerdiagnostic10.diagcab) <-- Maybe Windows 10 only Contact Microsoft windows customer support number for advanced help

Configuring printer in Apple Mac The printer configuration information on Mac OS X is stored in the directory: /etc/cups This is a “hidden” system directory storing the CUPS configuration. Recursively copying this directory from one system to another will duplicate the printer configuration. Mac OS X administrators may find the following shell script example useful. It uses a secure shell (ssh) to pull and duplicate the printer configuration from a master/source system. This script will work with most printers that use standard PPD based drivers but may have problems with some drivers that use custom components (e.g. Epson wide-format printers). Users can also contact apple airport support number as they have network technicians who can fix this issue. HOW TO USE: 1)  Copy script (contents below) into a file called  pull-printer-config.sh  on a target system (the system that needs the printer config). Verify that Remote Login is enabled on t...

TRACKING PRINTING TO A PHOTOCOPIER Printer issue  can track printing to photocopiers in the same way as it does for regular printers. Printing is simply intercepted at the copier’s print queue before it reaches the copier. In essence, it works the same as a network printer. TRACKING WALK-UP COPYING Tracking walk-up copying is a bit more involved. It can usually be done using one of the following methods: 1. Using the photocopier’s inbuilt features Many photocopiers come with features for reporting and access control. For example, PINs can be used to restrict access to the copier, and copying data can be available through the copier’s web interface. If this is the case then the copier’s PINs and usage costs can be kept in sync with printer issue by using a common convention. There is no interaction between printer issue and the copier. The two systems are independent and you’ll need to report usage independently for both systems (the copier and printer issue). ...

CAN JOBS INSTIGATED BY THE RIP BE TRACKED BY  PAPERCUT ? Some  RIP s have the ability to re-send, proof, or edit jobs directly on the RIP. These jobs, because they don’t pass via the server will not be tracked by  PaperCut . There are two options depending on the type of RIP: If the device is a Fiery RIP, printer issue has worked with EFI to develop a program to assist in integration between the two systems. Please see Tracking jobs printed from a Fiery using printer issue. On other devices, you may need to consider manual cost allocation. This is explained in some more detail below. MANUAL ALLOCATION Sites conducting this type of proof → print procedure in a RIP environment may like to consider using the manager mode popup to manually allocate costs. The manager mode popup will trigger/display when the proof is printed to the PC. The popup can then be filled in to assign extra costs/functions that will be applied at the RIP layer such as: The copies o...

Main cause for Printer Driver： The printer driver is configured incorrectly The printer driver is not compatible with the installed printer or your version of Windows The entry of your printer driver in the Windows registry is incorrect Malware has infected your printer driver files Common Errors： Error 1 – Windows Explorer has encountered a problem and needs to close. We are sorry for any inconvenience. Error 2 – Spoolsv.exe has encountered a problem and needs to close. We are sorry for the inconvenience. Fix the problem by Install the latest printer driver: You can easily resolve printer driver problems using Driver Easy. Open Driver Easy, and click the SCAN button. The software will automatically identify your printer, locate the latest printer driver for your printer in its database, and install it. Contact Us: Driver Easy Technical Customer Support provides further assistance to assist Professional User regarding driver issues. As Driver Easy Pro...

THERE ARE MANY PRINTERS ON THE MARKET AND NUMEROUS REASONS WHY ONE MIGHT NOT PRINT. Please try the following step to troubleshoot the problem: First, ensure that the cable that connects your printer to your computer is securely plugged in. If your printer is plugged into a USB hub, unplug the printer cable from the hub. Then, plug the printer cable directly into a USB port on your computer. Turn off your printer. Wait 30 seconds, and then turn it on again. Try to print again. IF THE PRINTER IS STILL NOT WORKING WELL, PLEASE MOVE TO THE  SECOND  STEP. Second, please check if the printer driver is up-to-date. To find the latest driver for your printer, please have a try to use Driver Easy to scan your computer and locate the latest driver for your printer in seconds. If any updates are found, click Download and Install updates drivers by Driver. Third, once install the latest printer driver, please restart the computer to take it effect and power on-off y...

When you are trying to add a network shared printer, if you receive message “Windows cannot connect to the printer.”(commonly occur to Windows 7), you must be very frustrated. But don’t worry. You can use solutions in this post to fix the problem. Each solution has been reported to be useful. So try all of them until you have the problem fixed. The error would appear with a specific error code like 0x0000007e. The most common error codes are as follows: Windows Cannot Connect to the Printer – Operation Failed with Error 0x0000007e Windows Cannot Connect to the Printer – Operation Failed with Error 0x00000002 Windows Cannot Connect to the Printer – Operation Failed with Error 0x0000007a Contact Windows Help and Support phone number for windows error support Solution 1: Restart Print Spooler Service Solution 2: Create a New Local Port Solution 3: Delete Printer Drivers Solution 4: Copy “mscms.dll” Manually Solution 5: Delete a Subkey SOLUTION 1: RESTART PRI...